How do I pay my rates?

When you receive your Local Land Services rates notice, you can use our payment portal to pay your rates online.

Important: You cannot pay your Rates notice at the Post Office. Please use the online portal or one of the accepted methods detailed below.

You can also pay by:

  • BPAY – online banking
  • credit card – call 1300 738 070 to pay by credit card (MasterCard or Visa)
  • in person at a Local Land Services office – pay by credit card or cash.

If you are paying for multiple properties, please pay each invoice separately as each rates notice has a unique customer reference number. We then match your payment to the right property in our systems.

Understanding your rates notice

This is a sample of the 2024 rates notice. The numbers and steps will help you understand each part of the invoice.

Example rates notice with numbers outlining steps to understanding your rates notice

  1. Notional Carrying Capacity
  2. General Rates - Base and variable components
  3. Animal Health Rate - Base and variable components
  4. Meat Industry Levy (collected on behalf of the Food Authority) - Base and variable components
  5. Special Purpose Pest Management Rate (contributes to plague locust and pest management activities) - Base and variable components.
  6. Total Amount Due - total payment required for 2023 rates. Does not include arrears.

Paying previous years' rates

If you have rates or interest to pay from previous years, you can:

  • pay your rates online through the online payment portal
  • use BPAY – telephone and internet banking.
  • pay over the phone – call 1300 738 070 to pay by MasterCard or Visa.

Financial support to pay your rates

If you are experiencing hardship, please contact your nearest Local Land Services office to discuss what options we have available, which could include setting up a payment plan.

Our friendly customer service team will be able to discuss with you your options depending on your situation.

Other assistance

The NSW Government has a range of financial assistance programs for eligible landholders to help them recover from natural disaster events and deal with difficult financial situations.

Please visit the Rural Assistance Authority or Service NSW for more information.

Want to know more?

For more information about Local Land Services rates, read more about why you pay rates.

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