Contact us

Call 1300 795 299 to contact your Local Land Service office from Monday to Friday during business hours.

If you are calling from outside NSW, please note that the 1300 number may not be available. Please see below for direct numbers to your preferred Local Land Services office.

The safety of our customers and employees is our top priority and we are committed to taking important steps in reducing the spread of COVID-19.

From Tuesday 24 March, customer service centres of Local Land Services will be open by appointment only and all contact should be done online or via telephone.

Whilst these centres are closed for face to face contact, we are still here, working to keep you safe in these challenging times and you can continue to contact us.

SUBMIT YOUR ENQUIRY

The best way you can contact Local Land Services during this period is by sending an enquiry online.

All online enquires will be responded to promptly within working hours by return email or a phone call.

ONLINE CUSTOMER ENQUIRY FORM.


KEEP IN TOUCH WITH US

You can also still contact us via email at admin.western@lls.nsw.gov.au

In addition, we may be sending out important information via our newsletters. Subscribe to our newsletter here.


PAY ONLINE

Transactions are still available online. To make a payment please use our online payment tool.

Please note: If you are making multiple payments, please pay these separately against the relevant invoice number.

Make a payment now.


TELEPHONE

Call 1300 795 299 to contact your Local Land Service office from Monday to Friday during business hours.

If you are calling from outside NSW, please note that the 1300 number may not be available. Please see below for direct numbers to your preferred Local Land Services office.


EMERGENCIES AFTER HOURS

Report animal and plant disease emergencies after hours to:

Emergency Animal Diseases Hotline - 1800 675 888

Emergency Plant Pest Hotline - 1800 084 881


FOR COMPLIMENTS, COMPLAINTS OR SUGGESTIONS

Please use the Your Feedback tool on the right hand side of this page to let us know what you think.

You can provide details of your compliment, complaint or suggestion, and your feedback will be sent to the appropriate team for action.


RATES NOTICES

Any queries in relation to Rates Certificate searches go direct to Department of Industry and are contacted by email at land.lls@industry.nsw.gov.au