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Call ahead to make an appointment - 1300 795 299

Our staff are often out delivering services on the ground. Making an appointment will ensure we have the right staff available, ready with the information and services you require at a time that suits you.

Call 1300 795 299 to contact your Local Land Service office from Monday to Friday 8.30am to 4.30pm.

If you are calling from outside NSW, please note that the 1300 number may not be available. In this case, please call Ph: 02 6623 3900.

We apologise if our phones are busy at the time of your call. Please leave a message so we can return your call.

Submit an online enquiry

Click here to send us an online enquiry

Our staff check these enquiries during business hours. We will respond within 2 business days or sooner if the matter is urgent

Other ways to keep in touch


Facebook Messenger: @northcoastlocallandservices

Write to us: Local Land Services, 24-26 Mulgi Drive, South Grafton NSW 2460.

Use the quick service option at our Wollongbar, Kempsey and South Grafton offices. Drop your forms into the secure drop box or mailbox at a time convenient to you. Our staff will collect and process. We will contact you for further information, payment or when finalised.

Making payments

If you have an invoice, you can pay online here: Make a payment now or by phoning 1300 795 299.

Please note: If you are making multiple payments, please pay these separately against the relevant invoice number.

We also take credit card payments over the phone and provide other ways for you to make payments, call us on 1300 795 299.

After Hours Emergencies

Report animal and plant disease emergencies after hours to:

Emergency Animal Diseases Hotline: 1800 675 888

Emergency Plant Pest Hotline: 1800 084 881

To report suspected illegal native vegetation clearing call the NSW Environment Line: 131 555

Let us know what you think

Use the Your Feedback tool on the right-hand side of this page to let us know what you think. You can provide a suggestion, give us a compliment, or make a complaint. Your feedback will be sent to the appropriate team for action.

If we have provided you with service recently, use our RateIt service to let us know how we went. It is a short survey with multiple-choice answer options. There is an opportunity to leave feedback and your contact details at the end. You can choose to remain anonymous.

Request a Property Search

In NSW you can request information from Local Land Services about rates that are outstanding on a property and any issues related to animal, pest or chemical residues at that property: Request a property search

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