The safety of our customers and employees is our top priority and we are committed to taking important steps in reducing the spread of COVID-19.
From Tuesday 24 March, customer service centres of Local Land Services will be open by appointment only and all contact should be done online or via telephone.
Whilst these centres are closed for face to face contact, we are still here, working to keep you safe in these challenging times and you can continue to contact us.
SUBMIT YOUR ENQUIRY
The best way you can contact Local Land Services during this period is by sending an enquiry online.
All online enquires will be responded to promptly within working hours by return email or a phone call.
KEEP IN TOUCH WITH US
You can also still contact us via email at firstname.lastname@example.org
In addition, we may be sending out important information via our newsletters. Subscribe to our newsletter here.
Transactions are still available online. To make a payment please use our online payment tool.
Please note: If you are making multiple payments, please pay these separately against the relevant invoice number.
Call 1300 795 299 to contact your Local Land Service office from Monday to Friday during business hours.
If you are calling from outside NSW, please note that the 1300 number may not be available. In this case, please call Ph: 02 6623 3900.
If our phones are busy, leaving a message will ensure a return call.
EMERGENCIES AFTER HOURS
Report animal and plant disease emergencies after hours to:
Emergency Animal Diseases Hotline - 1800 675 888
Emergency Plant Pest Hotline - 1800 084 881
FOR COMPLIMENTS, COMPLAINTS OR SUGGESTIONS
Please use the Your Feedback tool on the right hand side of this page to let us know what you think.
You can provide details of your compliment, complaint or suggestion, and your feedback will be sent to the appropriate team for action.
Any enquiries relating to rates certificate searches are handled by the Department of Planning, Industry, and Environment and should be sent by email to email@example.com.