Local Land Services is a customer focused organisation

02 Sep 2021

We listen to and value the feedback provided by our customers and stakeholders. It helps us know what we are doing right or identify ways to improve the quality of the services we provide.

You can provide feedback to us at any time when you connect with us in conversation or in writing. You can also provide feedback through the Your Feedback widget on our website or via our dedicated North Coast RateIt link.

The Your Feedback widget is on the right-hand side of every page on our website. Once your feedback has been submitted, you will receive a reference number that can be used to follow up if you ask to receive a response.

If we have provided you with service recently, use our RateIt portal to provide feedback: http://rateitnow.com/northcoastllsregion It is a short survey with multiple-choice options, opportunities for free text, and to provide contact details. You can choose to remain anonymous. You can opt-out at any screen, and the feedback you provide up to that time will still submit through to us.

You can access this link at any time via our Contact us - North Coast LLS webpage or our staff can provide it at the time of service. In addition, when our face-to-face office services become available again, you can provide feedback via the RateIt devices on our counters. Just click on the face to get started.