Online service provision for safety of customers and staff

Local Land Services is taking important steps to reduce the spread of COVID-19 for the safety of customers and staff.
From today, offices are open by appointment only.

“While in most instances, this means staff and customers will not have face to face contact, Local Land Services is still here to help in these challenging times,” said Chief Executive Officer, David Witherdin.

“We’ve set up new systems to ensure customer enquiries are attended to by the right people in a timely manner,” he said.
Customers can keep in touch with Local Land Services in a variety of ways including by filling out an online enquiry form.

Online enquires will be responded to within two working days by return email or a phone call and online payments are still available on the Local Land Services website.

People can call a single customer number from anywhere in the state and be put through to regional staff while those on Facebook can also get in touch via messenger.

“In addition, we may be sending out important information via email communication so we advise people to stay in touch by subscribing to one of our newsletters,” Mr Witherdin said.

Local Land Services will continue to provide essential on-ground services, such as biosecurity and emergency management where safe and practical.

“During this current period, the way we interact with our customers and the community may be different to what people are used to, but we are still here when it matters,” Mr Witherdin said.

Contact us online or call 1300 795 299.

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