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Emergency assistance available for landholders

Local Land Services and NSW Department of Primary Industries (NSW DPI) are on the ground providing assistance to landholders who have been impacted by the fires in NSW. We assist with:

  • emergency fodder
  • emergency stock water
  • veterinary assistance
  • livestock euthanasia and burial
  • livestock feeding and management advice
  • care of animals in evacuation centres.

Bee keepers are also eligible for assistance if affected by fire, just like other animal managers. If you require emergency assistance to care for your hives as a result of the recent fires, call the Agriculture and Animal Services Hotline.

If you, or your community have been affected by the fires and have concerns about your livestock, pets, companion animals or wildlife, call the Agriculture and Animal Services Hotline on 1800 814 647 for assistance. For more information visit the NSW DPI website.

Further information can be found on the Disaster Assist website or by visiting the NSW Emergency Management website.

Special disaster grant - bushfires

Disaster recovery grants of up to $75,000 are now available to eligible primary producers in Local Government Areas (LGAs) affected by the NSW bushfires that have occurred from 31 August 2019. Read the Special Disaster Grant - Bushfires Guidelines to see the eligibility criteria and a full list of affected LGAs.

If you are a primary producer who has already accessed up to $15,000 under this disaster recovery grant scheme, you can now apply for additional funds up to $75,000.

To apply for a special disaster grant, please contact the NSW Rural Assistance Authority on 1800 678 593 or visit their website.

Applications close 31 July 2020.

Available resources

Assistance with animal welfare issues for bushfire affected landholders factsheet PDF, 928.56 KB

Northern NSW bushfires 2019 - Disaster recovery grants factsheet
PDF, 630.44 KB

Helping wildlife in emergencies factsheet
PDF, 535.09 KB

Stock water impacted by bushfire ash and debris factsheet PDF, 114.49 KB

Natural Disaster Assistance Guide for Primary Producers PDF, 310.47 KB

Wildlife drinking stations

Fodder distribution locations

To find your closest emergency fodder distribution site please visit the NSW DPI website.

Evacuation centres

To find our which evacuation centres are open where you can take your animals, please click here.

The care of animals in an evacuation centre remains your responsibility.

Water provision

The Agriculture and Animal Services Functional Area (AASFA) is supporting fire affected landholders through the provision of emergency water removed by the RFS for fire fighting purposes.

Water replacement will be considered where there is an animal welfare or intensive production impact. We encourage those who are impacted to call the Agriculture and Animal Services Hotline on 1800 814 647.

Ensuring the survival and welfare of animals is our priority. The fire response will provide water to manage immediate animal welfare issues.

We are continuing to contact landholders who have requested water to assess their needs - and water is being delivered to those in dire need now.

Prioritisation of emergency water provision will include:

  • significance of impact on animal welfare
  • significance of impact on other agricultural activities

Assistance for minor/temporary repairs to infrastructure to enable water supply is also available.

Report damages

AASFA are urging landholders to report damage to property and infrastructure through the online natural disaster damage survey or by phoning the AASFA Hotline on 1800 814 647.

The survey enables NSW DPI to determine the area the natural disaster has impacted and the scale of the event, the severity of the impact, the value of impact to primary production, where and what assistance or resources may be needed.

How we can help

Our teams offer localised support to farmers and landholders to support prevention, preparedness, response and recovery.

We are on hand to offer advice and up to date information to get you through these tough times. Speak to your local team by calling 1300 795 299. You can also stay up to date via our Facebook pages. To find your local region, type the region name at the end of

Due to our role in supporting the NSW bushfire response, we have allocated staff and resources to the most affected areas. In many cases it will be some time before properties can be accessed and we will continue to help with recovery.

In addition, many of our staff have been fighting fires alongside the NSW Rural Fire Service, or are protecting their own properties. These factors may cause temporary delays in providing some services and answering enquiries. Please be patient and we will respond as soon as we are able.